The Store in MyClubAccess is where sessions, classes, and other session based services offered by your club are available for purchase directly from the app. How to Access Store and Purchase a Session Tap Store in the bottom navigation menu Use the tabs at the top of the screen to browse available categories (Personal Training, Classes, etc.) Select...

Items that appear in the MyClubAccess and FitBudd mobile app Store are managed through the ASF MyClubBusiness Dashboard under Inventory Management. How It Works Only items assigned the Scheduler_bucket Item Type will appear in the Store. This includes categories like classes, personal training, tanning, and similar session-based offerings. Setting U...

The Payments section in MyClubAccess allows members to view and pay past due balances, manage cards on file, and review payment history — all from the app. To access Payments: Tap Settings in the bottom navigation menu Select Payments Use the tabs at the top of the Payments screen to navigate between Past Due, Manage Cards, and History. Past Due The...

Name and email address changes cannot be made directly through your Member Account or the MyClubAccess app. These updates must be requested through your club or ASF Member Support. Why Can't I Update This Myself? Email address Your email address is tied to your membership account and is used for critical communications including billing notification...

The History tab in the Calendar section of the MyClubAccess app allows members to view their past class and event attendance, making it easy to track club usage and activity over time. Accessing Your History Tap Calendar in the bottom navigation menu Select the History tab Your attendance history for the past 12 months will be displayed, with the mo...

If you're seeing inactive membership notices throughout the MyClubAccess app, your membership is currently inactive or on hold. Here's what that means, where you'll see it, and how to resolve it. What Does an Inactive Membership Mean? Your membership is considered inactive when it has one of the following statuses: Canceled — the membership has been...

Trainer photos can be displayed in the MyClubAccess app, giving members a familiar face to look for when browsing the class schedule or viewing their booked events. When a photo is on file for a trainer, it will appear in the circular avatar on class cards in both the Class Schedule and My Calendar views, replacing the initials placeholder. If no ph...

If a payment on your membership is declined, here's what to expect — and how to resolve it. When a Payment Is Declined If a dues or add-on payment is rejected, you will be notified automatically: By email — if an email address is on file for the billing contact on the account By mail — if no email address is on file, a notification letter may be sen...