Name and email address changes cannot be made directly through your Member Account or the MyClubAccess app. These updates must be requested through your club or ASF Member Support.
Why Can't I Update This Myself?
Email address Your email address is tied to your membership account and is used for critical communications including billing notifications, payment receipts, membership agreements, and account verification. To protect your account security and ensure billing records remain accurate, email changes must be verified and updated by your club or ASF.
Legal name Your name is bound to your membership contract at the time of signing. Because it is part of a legal agreement, we are unable to change it without verified documentation confirming the name change.
Requesting an Email Update
To update the email address on your account, contact your club directly or reach out to ASF Member Support with the following:
- Your full name
- Your account number (if available)
- Your current email address on file
- The new email address you'd like to use
Requesting a Legal Name Change
To update your name on your membership account and contract, contact your club directly or reach out to ASF Member Support. You will be required to provide verified proof of your name change.
Accepted forms of documentation include:
- Government-issued ID reflecting the new name (driver's license, state ID, or passport)
- Court order for a legal name change
- Marriage certificate
- Divorce decree reflecting a name change
Once documentation is reviewed and verified, your club will process the update on your account.
Contact Us
- Club: Contact your club directly for the fastest assistance
- ASF Member Support: www.club-os.com/member-support
