Joey Trotto
joey@club-os.com

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1 Articles Written Last Month

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Updated July 9th, 2026 by Joey Trotto

Minimum Age Restriction for Online Sign-Up

Overview ClubOS allows you to set a minimum age requirement for online member enrollment. When configured, individuals who do not meet the specified age will be blocked from completing online sign-up and prompted to contact the club directly. This helps clubs manage liability and ensure compliance when operating unstaffed locations.   How It Works W...

1 min reading time
Updated July 9th, 2026 by Joey Trotto

ACH Billing Method Restriction for Member Payment Updates

Overview ClubOS gives club administrators the ability to prevent staff from switching ACH (bank draft) members to credit card billing directly from Member Management. This is useful for clubs that want to manage payment processing costs by protecting their ACH member base from being moved to higher-cost credit card billing without administrative ove...

1 min reading time
Updated July 9th, 2026 by Joey Trotto

Zero-Dollar Recurring Add-Ons

Overview Zero-Dollar Recurring Add-Ons allow your club to create recurring add-on records with a $0.00 payment amount. This is ideal for providing members with recurring session packs — such as personal training or scheduler sessions — at no charge, without requiring any payment processing. When a zero-dollar add-on is active, charges are generated ...

1 min reading time
Updated July 29th, 2026 by Joey Trotto

June 2026 Release Notes

ClubOS + Welld Integration (more info) ClubOS now integrates with Welld, a fitness benefit verification and reimbursement platform that helps clubs serve members participating in insurance-sponsored and employer-sponsored fitness programs. Once connected, the integration automatically creates prospects, syncs member data, tracks visits for reimburse...

3 min reading time
Updated August 6th, 2026 by Joey Trotto

July 2026 Release Notes

July 28, 2026 MMS Addressed an issue in Member Enrollment where replacing a multi-member agreement could result in buyer information being incorrectly applied to secondary members.    July 23, 2026 MMS Addressed an issue with the Add On Charges Detail report where differences in capitalization could prevent some add-on selections from appearing in t...

1 min reading time
Updated September 25th, 2026 by Joey Trotto

September 2026 Release Notes

September 24, 2026 MMS Updated MyScheduler with support for displaying trainers in alphabetical order. New setting ‘Trainer sort order in Overview’ is available within Client Preferences > MyScheduler. Addressed an issue with transactions not appearing as available for refund via Member Management for the case when a payment post is split between...

1 min reading time
Updated August 28th, 2026 by Joey Trotto

August 2026 Release Notes

August 27, 2026 MMS Updated the member details section within Online Check-In to include Birthday (month & day). A cake emoji is displayed after the date when the attendee’s birthday is yesterday, today, or tomorrow. Added performance enhancements for the legacy online MyEnrollment site to improve offer loading and enrollment submission.  Billin...

2 min reading time
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