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July 24th, 2025 1502 views 1 likes
You may find additional, useful information in these articles: Which Online Join Page(s) Should I Use? Accessing and Using Online...
July 24th, 2025 1653 views 0 likes
Member Enrollment comes with multiple online enrollment options for you to use, but it may be a bit confusing as...
July 24th, 2025 1887 views 0 likes
Sessions Per Payment is a way for you to include My Scheduler class or PT sessions with the cost of...
July 24th, 2025 1588 views 0 likes
Once a Prospect is ready to sign up for a full membership, you will need to upgrade their account to...
July 24th, 2025 1313 views 0 likes
In some cases, you may wish to add built in discounts to your Offer Builder offers. This will allow members...
July 24th, 2025 1390 views 0 likes
Facebook Ads Pixel, Google Tag Manager & Custom Trackers Knowledge Base Article | Support & Client Success ⚠ Important: Third-party...
July 24th, 2025 1415 views 0 likes
In some cases, you may have a group of individuals signing up for one membership. This could be a family...
July 24th, 2025 1302 views 0 likes
Once you have some Prospect and Member offers created, you can start signing people up using the Member Enrollment application....
July 24th, 2025 1492 views 0 likes
Online Join has a feature that allows your members to renew their own memberships online without coming into the facility....
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Offer Negotiation is an optional function that will limit the price adjustment capabilities for memberships. This should be used to...
July 24th, 2025 1181 views 0 likes
Pricing Adjustments When signing up new members in Member Enrollment, certain adjustments can be applied to change the pricing of...
July 24th, 2025 1447 views 0 likes
Making Membership Offers available for Online Join Online Join displays active membership offers that have at least one payment option...
July 24th, 2025 1316 views 1 likes
Code Restrictions allow you to restrict the hours certain members can attend the facility based on the membership they have....
July 24th, 2025 1298 views 0 likes
A Prospect is an individual that is interested in your facility, but isn't sure if they are ready to commit...
July 24th, 2025 1305 views 0 likes
Members are added to the system by enrolling into a membership offer and Offer Builder is used to set up...
July 24th, 2025 1470 views 0 likes
A preference is available to enable selection of a second salesperson during member enrollment for purposes of splitting commission on...
July 24th, 2025 1358 views 0 likes
Signing Up Members on Third Party Memberships
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To support French Canadian members in Quebec, the following member facing applications and communication offer a localized version: Online Join Online Renewal...
July 24th, 2025 1258 views 0 likes
Online Join is a feature of Member Enrollment that will allow your prospective members to sign up for a membership...
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Offer Settings Overview Offer settings allow you to tailor how and when members are billed and when their membership begins....
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Membership and Add-On Tax Taxes for memberships and add-ons are supported via one of two methods. Understanding which method your...
August 5th, 2025 1632 views 0 likes
Offer Builder allows you to add custom signature locations to your terms and conditions. This allows you to have as...
August 5th, 2025 1570 views 0 likes
When setting up your terms and conditions and offers in Offer Builder, you may have a situation where one set...
August 5th, 2025 1487 views 0 likes
Pilot Access This feature is currently in Pilot. If you are interested in using it at your club, please...
April 2nd, 2026 525 views 0 likes
August 4th, 2025 1056 views 0 likes
Overview ClubOS allows you to set a minimum age requirement for online member enrollment. When configured, individuals who do not...
June 24th, 2026 113 views 0 likes