Important Considerations for Facilities with Multiple POS Stations

If your facility has multiple cash drawers or Point of Sale (POS) stations, it's important to understand how Tap-to-Pay terminals work before completing your setup.

All in-person credit and debit card payments that require a physical card must be processed through a Tap-to-Pay terminal. If your facility has only one terminal, every POS station must use that same device to complete these transactions.

For example, if your Tap-to-Pay terminal is located at the front desk and a member wants to purchase a drink at your juice bar, the employee will need to use the terminal at the front desk to complete the payment, even if the sale was initiated at the juice bar.

Card on File transactions are not affected. You can continue processing payments using a member's saved payment information without using the Tap-to-Pay terminal.

If your facility regularly processes in-person payments at multiple locations, we recommend having a dedicated terminal at each location to avoid delays and keep your checkout process running smoothly.

1. Connect and power on your terminal

Lane/3600: Connect the terminal to your club’s internet-enabled network using wired Ethernet and connect its power supply. A live network wall jack, switch, or router port may be used. Wi-Fi and USB connections are not supported for this ASF configuration.

Link/2500 Wi-Fi setup

1. Connect the USB-C charging cable to the terminal and power supply, then plug the power supply into an outlet. The terminal turns on automatically. Wait 1–2 minutes for the triPOS logo. For first-time setup, allow at least 4 hours of charging.

2. Press 0-0-0-1 on the keypad to open the Admin Menu.

3. Select option 2, WiFi Parameters. If Wi-Fi is not enabled, select Enable.

4. Select Scan Networks, then select your network’s SSID from the list.

5. Enter your Wi-Fi password and press the green Enter key.

6. Restart the Link/2500 by pressing the yellow button and the # key.

7. Wait for the activation code to appear after restart. Continue with the shared ASF registration steps below.

Shared registration for both models: Turn on the terminal and allow it to start and connect. The machine will provide a seven-digit activation code. Keep this code available for registration.

2. Open the Terminals tab

In ASF, go to Settings > Client Preferences > Point of Sale > Terminals. Click the plus sign (+) in the upper-right corner of the Payment Terminals area to add your terminal.

The Terminals tab with the plus sign used to add a payment terminal.

3. Enter your terminal details

Complete all three required fields in the registration form.

Activation Code Enter the seven-digit code provided by the machine.

Name Enter the name you want to use for the terminal, such as Front Desk. You may use the same name as your POS cash drawer.

Idle Message Enter the message you want displayed on the terminal while it is idle, such as Welcome to the Club!

The terminal registration form with Activation Code, Name, and Idle Message fields. The disk icon saves the terminal.

4. Save and confirm registration

Review all three fields, then click the disk icon in the lower-right corner of the form to save. Saving registers the hardware with ASF. If your club has multiple terminals, assign them to cash drawers in the next step.

After saving, the Terminals page displays the registered device with its Name and Idle Message. In the example below, the terminal is named Front Desk and the idle message is Welcome to the Club!

Registered terminal showing Front Desk, Welcome to the Club!, and a green Open status.

Terminal status: Open in green indicates that the terminal is on. Closed in red means the terminal is turned off and card sales cannot be processed. Ensure the terminal is on before running the test purchase below.

Shared hardware: If your club has multiple cash drawers and only one payment terminal, all cash drawers will use that same device for card tap payments. Naming the terminal after a drawer does not restrict it to that drawer.

5. Assign terminals to cash drawers

After completing registration, open Settings > Client Preferences > Point of Sale > Cash Drawers. If your club has multiple terminals, locate each cash drawer and use its Terminal dropdown to select the registered terminal that should process payments for that drawer. Repeat for each drawer as needed.

The example below shows a cash drawer named Front Desk. Its Terminal dropdown displays Club Default (Front Desk).

Cash Drawers tab showing the Front Desk drawer and its Terminal selection.

6. Test a purchase and void the ticket

Create a ticket for a small charge using a non-session-based product. Process the card payment through the terminal and confirm the purchase succeeds. Then void the ticket in ASF and verify that the refund is processed as expected.

Confirm both the purchase and the resulting refund before using the terminal for member payments.

Frequently Asked Questions

1. Do I need to connect my payment terminal to the internet?

Yes. Your Tap-to-Pay terminal requires an internet connection to communicate with the payment processing system.

• Ingenico Lane/3600: Requires a wired Ethernet connection.
• Ingenico Link/2500: Connects through your facility's Wi-Fi network.

2. Can I move my Link/2500 terminal around my facility?

Yes. The Link/2500 is a portable payment terminal that connects through Wi-Fi. You can use it in different areas of your facility as long as the terminal maintains a connection to your Wi-Fi network.

3. Do I need to register my terminal in ASF/ClubOS before using it?

Yes. Once your terminal is connected and powered on, you must complete the registration process in ASF/ClubOS before you can begin processing payments.

4. Where do I find the activation code for my terminal?

Your terminal will display an activation code during the setup process after establishing its network connection. You will use this code when registering the terminal in ASF/ClubOS.

5. What should I do if my terminal does not display an activation code?

First, confirm that your terminal is powered on and connected to the appropriate network. If the activation code still does not appear, contact ASF Payment Solutions Support for assistance.

6. What should I do if my terminal won't connect or registration fails?

Verify that your internet connection is working and that you've entered the activation code exactly as displayed. If the issue continues, contact ASF Payment Solutions Support for assistance.

7. How do I know if my terminal is ready to accept payments?

Once your terminal has been successfully registered, follow the testing instructions in this guide to confirm that it communicates with ASF/ClubOS and can process a point-of-sale payment.

8. Who should I contact if I need help setting up my terminal?

If you're having trouble connecting, registering, or testing your Tap-to-Pay terminal, please contact ASF Payment Solutions Support for assistance.