Choose the payment terminal that fits your club, then submit your hardware order through POSData. This guide covers device selection, pricing, ordering, payment, and delivery. Choose your hardware Device Best suited for Required connection Unit price Ingenico Lane/3600 Fixed countertop use Wired Ethernet to the club network $577 Ingenico Link/2500 M...

Important Considerations for Facilities with Multiple POS Stations If your facility has multiple cash drawers or Point of Sale (POS) stations, it's important to understand how Tap-to-Pay terminals work before completing your setup. All in-person credit and debit card payments that require a physical card must be processed through a Tap-to-Pay termin...

Having Trouble Logging Into My ASF Account? If you’re unable to log in to your My ASF Account, find your issue below and follow the steps to get back into your account. Can’t Log In to Your Account? Start by making sure you are entering the correct information:     Your email address or account number is your UserID and can be found on your contract...

What is a protest? A protest happens when a member disputes a card payment with their bank or card issuer, and the issuer reverses it while it investigates. Banks and card networks call this a chargeback; in ClubOS it's called a protest. They are the same thing. Members usually dispute a charge for one of these reasons: They don't recognize or didn'...