Overview
If your club is still ringing up sales in the legacy Point of Sale (POS), it’s time to move to MyPOS and Inventory Management, the current point of sale built into My Club Business. Legacy POS is being retired, and all remaining clubs are being moved to MyPOS by early 2027.
MyPOS is a free upgrade — there’s no added cost to switch. It runs in any modern browser, so you no longer need workarounds to get legacy POS working in Chrome or Edge, and it connects directly to your members’ accounts, My Scheduler, and your reports.
This article covers what’s changing, what the switch looks like, and where to find help for each part of MyPOS.
What You Get with MyPOS
| MyPOS | |
|---|---|
| Where it lives | Built into My Club Business |
| Browser support | Works in any modern browser |
| Members and prospects | Search by name or account number, or add a new member/prospect right from the sale |
| Dues and add-ons | Add member dues and add-on payments to the same order as retail items |
| Payments | Cash, ACH, ACH on file, card on file, club account charges, and in-person card payments on a Tap-to-Pay terminal; split a sale across multiple payment methods |
| Inventory | Full Inventory Management: item types, categories, attributes, vendors, barcodes, purchase orders, and inventory adjustments |
| Orders | Pause an order and pick it back up later, apply discounts and overrides with reason codes, mark sales tax-exempt |
| History | Facility Transaction History, Member Transaction History, and inventory reports |
| Receipts | Print, email (to one or more addresses), or gift receipt |
| Scheduler | Sell session items that tie directly to My Scheduler |
What to Expect During the Switch
1. Your Club OS representative will reach out
We’ll contact you to schedule your move, walk your team through MyPOS, and answer questions. If you’d like to get started sooner, contact Client Support.
2. Your inventory is set up in Inventory Management
Your items need to be in Inventory Management before you can sell them in MyPOS. Club OS will work with you to bring your current legacy POS item list over. Before your move, take a few minutes to review your item list in legacy POS and remove anything you no longer sell — a clean list now saves cleanup later.
If you’d like to understand how inventory is organized, start with Getting Started with Inventory Management.
3. Run your legacy reports before your go-live date
Before you switch, run and save any legacy POS reports you want to keep for your records, such as current-month sales and cash drawer reports. Sales made in MyPOS from your go-live date forward will show in MyPOS transaction history and reports.
4. Set up your cash drawers and check your hardware
You need at least one open cash drawer in MyPOS before you can ring up a sale. See How to Add Cash Drawers and How to Open and Close Cash Drawers.
A few hardware notes:
- Printers: MyPOS prints to any printer, receipt or full-size.
- Cash drawers: To have the drawer open automatically, you need an RJ-11 cash drawer plugged into a STAR TSP 100 receipt printer.
- Barcode scanners: See What scanner should I get for ringing up my items in MyPOS?
- In-person card payments: Taking a physical card (not a card on file) requires a Tap-to-Pay terminal. See Contactless Payments (Tap-to-Pay) – Ordering Your Hardware. Allow about a week for processing and shipping, so order early.
5. Start selling in MyPOS
Once you’re live, all sales go through MyPOS. A typical sale looks like this:
- Choose the customer — search for a member or prospect, or select Anonymous Order for a non-member.
- Select your cash drawer and salesperson.
- Add items by category, by searching name or SKU, or with Scan Item.
- Click Pay, add one or more payments, and click Finalize Order.
- Print or email the receipt, then click New Order.
For the full walkthrough, see Running a MyPOS Transaction, or watch MyPOS and Inventory Management (Video).
Help Articles by Task
Day-to-day sales
- Running a MyPOS Transaction
- How to Run Transactions for Non-Members
- How to Add New Members/Prospects from MyPOS
- How to Apply Discounts, Overrides, and Tax Exemption
- How to Pause an Order
- How to Use Prepay in MyPOS
Returns and voids
Cash drawers
- How to Add Cash Drawers
- How to Open and Close Cash Drawers
- How do I do a cash drop?
- Cash Drawer Maintenance
Inventory setup
- Getting Started with Inventory Management
- Setting Up Item Types
- Setting Up Categories
- Setting Up Attributes
- Setting Up Vendors
- Adding New Inventory Items
- Editing Inventory Items
- How to View and Print Barcodes
- Tax Settings
- How to Add Reason Codes
- Creating Session Items for My Scheduler
Ongoing inventory
- Inventory Management (purchase orders)
- How to Use Purchase Orders
- How to Make Inventory Adjustments
History and reports
Hardware
- Which receipt printer and cash drawer should I buy to use with MyPOS?
- What scanner should I get for ringing up my items in MyPOS?
- Contactless Payments (Tap-to-Pay) – Ordering Your Hardware
- Tap to Pay Hardware Setup and Registration
Frequently Asked Questions
Does MyPOS cost extra?
No. MyPOS is a free upgrade. See Does MyPOS cost extra for me to have?
Do I have to re-enter all of my inventory?
No. Club OS will work with you to move your current item list into Inventory Management. You’ll want to review it once it’s moved to confirm prices, tax settings, and categories look right.
Can I keep using legacy POS after my go-live date?
No. Once your club moves to MyPOS, all sales should be run in MyPOS so your transaction history, inventory counts, and reports stay accurate in one place.
Do I need new hardware?
Not necessarily. MyPOS prints to any printer. For the cash drawer to open automatically, you’ll need an RJ-11 drawer connected to a STAR TSP 100 receipt printer. To accept a physical credit or debit card at the counter, you’ll need a Tap-to-Pay terminal; cards on file don’t need one.
I can’t find an item when ringing up a sale. What should I check?
See Why can’t I find an inventory item when ringing up a sale in MyPOS?. Item visibility depends on the item’s settings and whether the customer is a member, prospect, or non-member.
Need Help?
Browse all articles in Inventory Management & MyPOS, or contact Client Support and we’ll help you get set up.
