MyClubAccess Mobile App Overview

MyClubAccess Mobile App Overview

Our MyClubAccess mobile app makes it easier than ever to help your members stay connected. 

Key Member Benefits:

  • 24/7 Anywhere Access
    Members can manage their schedules, pay bills, buy class packs, and access their account from anywhere.
  • Schedule & Class Management
    Allows members to book or cancel classes, reserve equipment or spots ahead of time, join waitlists, and manage training sessions.
  • Secure Check-Ins
    Uses uniquely generated QR codes to prevent sharing and enhance security. 
  • Detailed Check-in History
    Members can view their past check-ins directly within the app, including activity for family members connected to their account.
  • Payment Flexibility & Easy Billing
    Members can update billing info, make payments via the app, manage past-due accounts, and make one-time purchases. 
  • Referrals & Offers
    Enables peer referrals (friends), promotional offers, and announcements via the app to help attract new members. Clubs can customize the referral section to highlight the specific benefit members receive when submitting a referral. This section can also be disabled if your club chooses not to collect referrals.

Key Club Benefits:

  • Reduces administrative burden by allowing members to self-manage many tasks (scheduling, payments, etc.).
  • Helps maintain consistent revenue by facilitating updated billing and smoother payment processing.
  • Improves member engagement and retention by making everything more convenient. 

 

To get started on our MyClubAccess Mobile app - contact our Support Services Team today!