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    • Follow Up Settings

      The configuration of the Follow Up Settings drives the follow up communication workflow. This page is where segments, schedules, scripts...

      July 1st, 2025 3485 views 0 likes

    • Location Other Email Addresses (Notifications)

      Weblead Notification  Setting up Weblead Notifications allows all users listed to receive a notification every time a weblead is added...

      July 1st, 2025 2009 views 0 likes

    • Telephone Inquiry (TI) Script

      TI scripts can be added to the Add New Lead Page so that staff can have a call guide to...

      July 1st, 2025 2016 views 0 likes

    • How To Add/Remove Marketing Sources

      In this article, we will talk about how to add and remove marketing ‘Marketing Sources’ for your club. Global Impact...

      July 1st, 2025 2043 views 0 likes

    • How Can I Add a Region to Club OS?

      Topic: A new option 'Region settings' has been added to Club-OS Purpose: The 'Region Settings' option allows system admins and...

      July 1st, 2025 1879 views 0 likes

    • Location Defaults

      Location Defaults lets you set default employees for membership and personal training follow-ups, as well as manage send-from names, reply-to...

      July 1st, 2025 2333 views 0 likes

    • Manually Reset/Change an Account Password

      Begin by searching for the employee whose password you would like to change. First, select the ‘User Search’ in the...

      July 1st, 2025 1763 views 0 likes

    • How to set KPI goals?

      There are two different approaches: Individual KPI Goals : This helps with customization based on the staff member’s circumstances. For...

      July 1st, 2025 2012 views 0 likes

    • How Do I Set An Individual's Dashboard KPI Goals?

      You can set individual goals that are reflected on the dashboard by viewing the employee's profile. Once you are viewing...

      July 1st, 2025 1676 views 0 likes

    • Dynamic Content / Merge Tags

      Dynamic Content (also referred to as Merge Tags) automatically updates based on the recipient’s information. In ClubOS, dynamic content can...

      July 1st, 2025 1967 views 0 likes

    • Follow-Up Status Settings

      Introduction The Follow-Up Status Settings are available to Club Admins, and are used to determine when users move into certain...

      August 4th, 2025 2537 views 0 likes

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