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If a prospect or member has registered their number on the National Do Not Call List, Club OS will notify...
July 1st, 2025 2291 views 0 likes
For clubs using ASF as their Member Management System and with a business model that schedules prospects for training events...
July 1st, 2025 2468 views 0 likes
For leads that are assigned to the Default Member Sales staff member, easily re-assign it to yourself using the Assign...
July 1st, 2025 2265 views 0 likes
View and respond to all incoming messages from prospects, members and ex-members so that messages are not missed when other...
July 1st, 2025 2318 views 0 likes
Make cross-selling easy by utilizing Club OS to engage your members during the member onboarding process and keep engagement throughout...
July 1st, 2025 2650 views 0 likes
Overview Club OS' re-interested features recognize when existing Prospects or Inactive Members become newly interested in your club and reprioritizes...
July 1st, 2025 2517 views 0 likes
Club OS understands that you want to get back to business after your gym has been closed. In order to...
July 1st, 2025 2253 views 0 likes
Lead Original Status of prospects originating from a telephone inquiry, outreach event and any other prospect type. 1 Day After...
July 1st, 2025 2313 views 0 likes
The Club OS automatic follow-up feature enables clubs and their locations to send out SMS and email follow-ups automatically. Automatic...
July 1st, 2025 2792 views 0 likes
Where do 'overdue' calls show up? Overdue calls will show up in red as "overdue" in your Follow-Up Agenda. Why...
July 1st, 2025 2192 views 0 likes
By overriding a follow-up action, an employee suspends a Prospect or Member’s follow-up contact until a specified date. Often, this...
July 1st, 2025 2250 views 0 likes
Overview Club OS allows you to reschedule follow-ups in bulk so they are redistributed across new dates. You can spread...
July 1st, 2025 2254 views 0 likes
On occasion, it may appear as if a follow-up has failed to schedule itself in its employee’s calendar. In reality,...
July 1st, 2025 2287 views 0 likes
How to Perform a Follow-Up Navigate to the Dashboard and the Follow-up Window will be located on the top right...
July 1st, 2025 2428 views 1 likes
Topic A new filtering option has been added to the follow up agenda. Purpose The new option allows you to...
July 1st, 2025 2195 views 0 likes
Here you are going to see some Follow-Up Basics for Club-OS. You can access the Follow-Up section from your Dashboard....
July 1st, 2025 2220 views 0 likes
In the course of running your club, you may find that certain members or prospects prefer not to have any...
July 1st, 2025 2507 views 0 likes
You can transfer a single follow-up from the dashboard or from the prospect or member’s profile. Transfer a follow-up...
July 1st, 2025 2185 views 0 likes
It’s a good idea to review your follow-up schedule every-so-often. As your audience and business evolve, your approach should too....
July 1st, 2025 2275 views 0 likes
If leads are deleted while still in your follow-up bin, they will stay there until removed. You just need to...
July 1st, 2025 2176 views 0 likes
Overdue calls will show up in red as "overdue" in your Follow-Up Agenda.
July 1st, 2025 2033 views 0 likes
There are a few points you can analyze in your club: Are we using the digital guest waiver for every...
July 1st, 2025 2094 views 0 likes
