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In an effort to increase flexibility within Club OS Training Management and for your training clients, users will now...
July 1st, 2025 208 views 0 likes
The ability to rewrite a package agreement in Club OS allows you to increase or decrease units, and update the...
August 2nd, 2025 209 views 0 likes
Once you’ve received an email from AMPE’d, prompting you to schedule an appointment with your new lead, you will need...
July 1st, 2025 213 views 0 likes
In this article, we will outline the steps for selling a PT package to a member and ensure that there...
July 1st, 2025 172 views 0 likes
If your club sells PT agreements where the units are set to expire after a given time frame, you may...
July 1st, 2025 147 views 0 likes
This article will outline the steps to Write-off an invoice. A club would want to write off an invoice to...
July 1st, 2025 196 views 0 likes
Occasionally, a Member will request that a Club Admin shorten the original length of their agreement's frozen state. Depending on...
July 1st, 2025 157 views 0 likes
In order to add a new employee to Club OS, you must add the employee in the Anytime Fitness Dashboard. ...
July 1st, 2025 178 views 0 likes
Complete the following steps for adding commission rates to your FC event: a) Access Package Setup (My Club-->PackageSetup-->Member Services) and...
July 1st, 2025 154 views 0 likes
Club OS allows authorized staff to, both, set and edit the date in which a Member requests that their package...
July 1st, 2025 162 views 0 likes
Club OS provides its Members with the opportunity to pay a varied amount of money towards their initial and future...
July 1st, 2025 165 views 0 likes
Whenever a staff member prepares to refund a Member's credit, an alert will always appear below the Refund Amount field,...
July 1st, 2025 166 views 0 likes
Club OS allows club staff to set their own availability. By doing this, employee are able to display which of...
July 1st, 2025 224 views 0 likes
Anytime Fitness Live Programming, powered by Alloy, is a program designed to deliver both group and personal training to its...
Purpose Club OS allows users to schedule group training events with multiple attendees. In order to ensure trainers are correctly...
PT Billing is accomplished most frequently via auto-draft. By eliminating most opportunities for human error, auto-drafting increases the control and...
July 1st, 2025 174 views 0 likes
Commissions make up a significant percentage of Salespeople and Trainers’ pay. However, accurately crediting a commission can be a complicated...
July 1st, 2025 145 views 0 likes
The ‘Payment Profile’ determines the method through which the Member will pay each invoice. ...
July 1st, 2025 161 views 0 likes
A Trainer’s pay relies heavily on the commissions they have acquired from leading events. It is important, then, that Club...
What is a ‘Chargeback’? A ‘chargeback’ occurs whenever an invoice charged via a checking account is contested by either the...
July 1st, 2025 170 views 0 likes
By comping an invoice, club staff is granting that invoice’s sessions to a Member for free by waiving payment. A...
July 1st, 2025 177 views 0 likes
Refunding invoices via Club OS is an easy, four-step process, for users who have the Refund Invoices permission allowed. However,...
Not every PT invoice qualifies for being received by a member. Whether an invoice stays or gets sent is decided...
Topic: To demonstrate the ways in which both active and future freeze agreements can be edited. Purpose: On occasion, a...
July 1st, 2025 189 views 0 likes
When will a refund be posted in my bank account? It usually takes 3-5 business days to see a refund...
July 1st, 2025 158 views 0 likes
While a web lead is in the AMPE’d workflow, any other automated or manual email or text communication to these...
August 4th, 2025 179 views 0 likes
