What Are Permissions?
Permissions control the access to tasks and tools in Club OS for different User Roles. Permissions are set to allow, deny, or defer access on four levels:

NOTE: Club-wide, Location, and Role-based Permissions are set by Club OS staff in accordance with the club’s specifications, and can only be changed by contacting our support team. Some users have the ability to edit permissions for individuals at their club or location.
Basic Permission Logic
Access to certain features is controlled by three types of permission levels: Allow, Deny, or Defer.


Editing Permissions for Individual Users
You can edit an individual’s permissions through their Account Settings. Navigate to the user's account and select the User Settings gear icon on the upper right corner of the screen.

Once there, click the ‘Permissions’ tab located in the Account Settings tabs at the top of the page.

From here, the Permissions tab will display a list of that user's available permissions.
NOTE: Permissions that are denied to this user at the Club, Location, or Role level will not appear on the list.)

From this menu, you can Allow, Deny, or Defer any permission on the list.
Deferring, at the individual level, will refer to the User Role permissions that were created with the buildout and onboarding of your account.
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If the Role allowed a permission, then that task is now also allowed at the individual level.
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If the Role deferred a permission, then that task is denied at the individual level since it has not been explicitly set to "Allow". To reverse this, switch the outcome to ‘Allow’ at the individual level.
After you've made the desired changes, click ‘Save Permissions’ at the bottom of the page.

Please contact our support team to request changes to club, location, or role-based permissions.