The ClubOS User Search allows Club Admins to delete or restore users at any time. The Delete/Restore user feature enables staff to both remove and reinstate Member and Prospect accounts. This article explains how to complete each of these actions.

Note: Only Unrestricted and Restricted Club Admins will be able to delete/restore users.

How to Delete Users

Step 1

To delete a Member/Prospect, click on their profile from the User Search..

Step 2

Once in the User's profile, navigate to their User Settings in the top right corner of their profile. (Gear Icon)

Step 3

Once you have located the User's Account Settings, scroll down to the bottom of the page and select "Delete Account".

How to Restore Users

Step 1

To restore a Member/Prospect, search for the profile using 'User Search'. Utilize the 'Include Deleted' filter (located in the bottom-left corner of the User Search page) to view deleted profiles.

Step 2

Locate their deleted account and select their profile.

Step 3

Once in the User's profile, navigate to their Account Settings in the top right corner of their profile.

Step 4

Once you have located the User's Account Settings, scroll down to the bottom of the page and select "Restore Account".

For deleting an employee's account: How to delete an employee account